Tuesday night I drove over to the Pedal Pusher to pick up a rear rack for the bike. After talking to a super nice guy named Jim about my needs, bike, etc., we decided on a beefy 40lb rack. After the requisite exchange of currency I brought it home and proceeded to curse the rack, my bike and anything else within earshot. It just didn’t fit – the screws didn’t fit the eyelets, the mounting rails wouldn’t clear the brakes, and I had to remove the reflector bracket just to get the thing level.
Today I took it back. And brought the bike with me. Jim and Jeff concurred that the rack just wasn’t going to work without significant modification. I pulled another rack off the, err, rack and we all eyeballed it on the bike. Apparently, old Schwinn bicycles used a different size mounting eyelet than the rest of the world. We discussed reaming out the mounting holes, how to avoid hitting the brakes, and who was going to get the beer. Then they did everything for me. Those two attacked that rack and had it on the bike within a 30 minutes, including reaming out the holes on the back. No charge for the installation. Even swap on the racks. But this isn’t the first time they’ve treated me this way.
My very first visit to the Pedal Pusher was a quest for a replacement front fork. They had a used one at a very reasonable price, but the crown race seat was a different size. So they ordered me a new head set. I seriously can’t understand how they made any money on the transaction. Subsequent visits have brought me the same sort of bliss. Friendly, knowledgeable, personal attention from some top notch bike guys. They’ll never get rid of me at this rate, no matter how annoying I am.
Customer for life. Or at least as long as I live here. New frame? Ordering it from them. Parts? Them. Tools? You guessed it.
So if you’re in the Harrisburg area and find yourself in need of a bike shop:
The Pedal Pusher
3798 Walnut St
Phone: (717) 652-7760
They don’t appear to have a web presence or even an email address, so pick up the damn phone or stop by. I’m bringing beer the next time.